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For property managers

Send a rejected expense back for approval

Your expense was rejected, you have fixed what was wrong with it, and you want it looked at again.

Resubmit it

  1. Go to Receipts. A rejected expense shows Rejected in the list.
  2. Choose Resubmit on that row.
  3. It goes back to Pending approval and reappears in the approver's queue.

That is the whole flow. You do not need to change anything first, though fixing whatever it was rejected for is obviously the point.

Why this button exists

Before it, the only way to un-stick a rejected expense was to change the amount. Editing the amount is what put an expense back in the approval queue, and editing the vendor, the unit or the note did not. So if it was rejected because the vendor was wrong, correcting the vendor left it rejected forever, and the workaround was to nudge a number that had nothing to do with the problem.

What does not happen

Resubmitting moves no money. A rejected expense and a pending one are both excluded from your statements, your T776 and your balances, so sending it back for approval changes who is waiting on it and nothing else. It only counts once the approver signs off.

The original rejection is not erased either. The reason it was rejected stays on the expense's history, alongside the resubmission.

Who can approve it afterwards

The same rule as always: the person who created the expense cannot approve it. That holds after a resubmit too, because resubmitting does not change who created it. If your approver resubmits something on your behalf, they can still approve it, because you are still the one who entered it.

When you cannot resubmit

  • The expense is not rejected. Only a rejected one can be sent back.
  • The expense is archived. Restore it first.
  • The accounting period it falls in is closed. Reopen the period first, or record a correcting entry in an open one.

This is tooling, not accounting advice.

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